Support

Families 5

• Authorized Person Code
• Enroll / Transfer Families from One Center Into a Different Center
• Family Portal - Online Parent Enrollment
• Multiple Ledger
• Parent can use same email address across companies

Billing 18

• Add / Edit - Subsidy Family Status
• Agency Batch Billing
• Agency Batch Payment
• Agency Payment / Transfer / Adjustment Posting
• Agency Payment Automatic Application Rule (Company Dashboard)

View all 18

Tuition Auto Pay (TAP) 7

• Tuition Auto Pay (TAP) Only
• TAP Functions for Director to Manage the Parents TAP Accounts
• Add Family Portal Login URL to Website
• Automatic TAP Processing
• TAP Dis-enrollment

View all 7

Tuition Pay Direct (TPD) 2

• Tuition Pay Direct (TPD) Only
• Online Tuition Payment (TAP + TPD)

Card Swipe Payment (CSP) 1

• Card Swipe Payment (CSP) - Card Connect Only

Online Payment Refund 1

• Online Payment Refund

General 11

• 1Core Attend Kiosk eMessage Function
• 1Core Email Handling/Protocol
• Batch Email for Parents
• Batch Email for Staff
• Email History

View all 11

Program Enrollment Setup - User Guide 9

• 1Core Program Enrollment Setup Guide
• Adding Program and Billing to an Existing Child
• Alerts on the Program Enrollment Dashboard
• Offering Enrollment to the parent(s)
• Online Enrollment Flow

View all 9

Program Enrollment Related Articles 3

• Batch Program Update
• Revise Program Fee
• Update Revise fee for Already Existing Child Records

Learn@Home - Center Director Portal 17

• Learn@Home : Virtual Classroom for Childcare centers
• How to Setup a Virtual Classroom
• Learn@Home Setup - Operations
• Learn@Home Setup - Categories
• Learn@Home Setup - Classes

View all 17

Learn@Home - Families Portal 5

• Learn@Home - New Family Registration
• How to enable Learn@Home for existing family
• How to view enrolled classes and class schedules on families portal
• How to join virtual class sessions through the family portal
• How to Join a Scheduled Live Meeting

Learn@Home - Staff Portal 3

• How to view scheduled classes on staff portal
• Hosting a virtual class
• Staff Portal - Live Meeting

Batch Postings 1

• Batch Postings by Family / Transaction Type / Classroom

Time & Tracking 4

• Group Sign Out
• Missing Sign Out
• 1Core Time Clock User Creation
• Attendance Kiosk Role

Agency Postings 3

• Agency / 3rd Party /Subsidy Billing & Payment
• Agency Payment Posting with Automatic Application
• Agency Payment Automatic Application Rule

Meal and Snack Tracking 1

• Meal and Snack Tracking

QR Touchless Sign in - 1Core Attend 3

• 1Core QR Code (Touchless) Sign in/Sign out User Guide
• QR Code Generation Frequency Setup
• 1Core Class and Family App Introductory Video

Mobile Apps 21

• 1Core Mobile Apps Quick Guide
• 1Core Attend - Timeclock Role & User Creation
• 1Core Class App - Classroom Username Creation
• Daily Health Screening - 1Core Class App
• 1Core Family App Quick Guide

View all 21

1Core Class App 18

• Logging in to the 1Core Class App
• 1Core Class Dashboard
• How to Sign In/Out a Staff using the 1Core Class App
• How to Sign In/Out a Child using 1Core Class App
• Managing a Classroom From the 1Core Class App

View all 18

Recorded Webinars 1

• Transition to 1Core Webinar (July 9, 2020)

Product Updates 23

• Camp Credit Balance Adjustment
• 1CORE - BAMBOOHR INTEGRATION ENHANCEMENTS – MAY’2024
• 1CORE PRODUCT UPDATE JANUARY 31 2024
• 1CORE CRM UPDATES OCT 2022
• 1CORE CLASS AND FAMILY APP UPDATE JUNE 30, 2022

View all 23

Staff Hours and Payroll 5

• ADP Payroll Report for Upload
• Add New Staff User
• Staff - Record Absence
• Paid Time Off for Staff
• Add/Edit - Staff Time Card

Staff Schedule 2

• Staff Schedule
• Staff Schedule Templates

Role Setup 1

• Role Management Purpose and Setup

Camp 12

• How To Add a Vendor
• How to Add Grades to Camp Sessions
• How to Setup a Camp/Event
• How to Add a New Session
• Camp Enroll - Parent Registration

View all 12

Online Forms 1

• Online Forms

Reports 52

• Staff Schedule Report
• Billing by Attendance
• Family Information Sheet/ Family Notes Report
• ID Code by Authorized Person
• Sign Out (Late pick up) Report

View all 52

1Core Getting Started 1

• 1Core Getting Started

Class Activities 5

• CLASSROOM ACTIVITIES - 1CORE WEB PORTAL
• LESSON PLAN CREATION - 1CORE STAFF PORTAL
• IMPORTING LESSON PLAN - 1CORE CLASS APP
• Lesson Plan Feature on 1Core Web Interface
• Classroom Activity Now Available in 1Core Web Interface

Center and Child 5

• Age Group Setup
• Child Question Setup
• Classroom Setup
• Immunization Setup
• Meals & Snack Tracking

Billing 4

• Attendance Based Billing Setup Guide
• Automatic Recurring Billing Rule Setup
• General Ledger (GL)
• Suspend Billing Setup

Manage Users 1

• Managing Users

CRM - Company Level 7

• CRM (Customer Relationship Management)
• CRM - Company Dashboard
• CRM Setup - Company Dashboard
• Add New Inquiry at Company Level
• Import Inquiry

View all 7

CRM - Center Level 8

• CRM Setup
• CRM - Import Inquiry
• CRM Task
• Add New Inquiry
• CRM Dashboard

View all 8

CRM - Parent Flow 3

• CRM- Inquiry Parent Flow
• CRM - Tour Parent Flow
• CRM - Waitlist Flow

Center Dashboard 0

Product Updates 2

• 1Core - FBA Product Updates February 2024
• 1CORE - PRODUCT UPDATE FEBRUARY 05 2024